Downer is committed to providing ways for our people to report practices or behaviour that are contrary to the Standards of Business Conduct or which may be illegal.
That’s why we have the Business Integrity Policy and Our Voice reporting service. The policy is designed to protect you if you report behaviour that is inappropriate, unethical, corrupt or illegal. It sets out what happens when a report is made, as well as how we will protect you when you make a report.
Report a concern – Our Voice
Downer’s Standards of Business Conduct apply to all of our people, including directors, employees, contractors and agents of Downer and its subsidiary companies throughout the world.
There are a number of ways to report any breaches of the Standards of Business Conduct, or any other activity or behaviour which may be inappropriate, unethical, corrupt or illegal. These include:
Internally
Our people can make a report to:
• Their supervisor, manager or head of the business unit
• Their local human resources advisor or manager
• The Whistleblower Protection Officer, which is Downer’s Company Secretary
Externally
A report can be made to the Our Voice service.
Our Voice is an independent, external service that is available 24 hours a day, 7 days a week, 365 days a year. Anyone can call the Our Voice hotline from any country in which Downer operates to speak with trained specialists who can help you to make a report about any actual or suspected misconduct.
Calls are not recorded or traceable.
Contact Our Voice by any of the following means:
- Phone:
| 1800 448 041 | Free call from within Australia |
| 0800 404 509 | Free call from within New Zealand |
| 800 6167 042 | Free call from within Singapore |
- Online report: www.ourvoicekeolisdowner.
deloitte.com.au (The username and password are both “downer”) - Email ourvoice@deloittedigital.com
- Send a fax, from anywhere in the world, to +61 3 9691 8182
- Post information to:
| Australia | New Zealand |
| Our Voice Reply Paid 12628 A’Beckett Street Melbourne VIC 8006 |
Our Voice PO Box 912028 Victoria Street West Auckland 1142 |